AK8 Privacy Policy — Your Information, Fully Protected

Introduction

AK8 (referred to as "we" or "the Platform") is a trusted online betting and gaming service in Bangladesh. For us, protecting your personal data is not just a legal obligation — it is a core commitment.

This Privacy Policy explains what information AK8 collects, why it is collected, how it is used, and how long it is retained. This policy applies to our website, mobile app, and all related services.

By registering with or using the AK8 platform, you are considered to have accepted this Privacy Policy. Please read it carefully before you start using our services.

What Information We Collect

AK8 may collect the following types of information in order to provide you with our services:

Personal Identity Information

• Full Name & Date of Birth (for age verification)
• Mobile Number & Email Address
• Current and Permanent Address
• National ID or passport number (for KYC verification)

Financial Information

• Payment method details (Mobile Pay / Nagad / Rocket number)
• Bank account details (where applicable)
• Transaction History & Details

Technical Information

How We Collect Information

AK8 collects your information through various methods:

• Directly from you: Information you provide through the registration form, KYC submission, support contacts, and payment processing.
• Automatically: Technical information is collected via cookies, log files, and similar technologies while you use the platform.
• From third parties: Necessary information may be obtained from payment gateways, identity verification providers, or legal authorities.

Why We Use Your Information

The information we collect is used for the following purposes:

• Creating, Managing & Verifying Accounts
• Providing Betting, Gaming & Payment Services
• Providing customer support and resolving issues
• Preventing fraud and ensuring account security
• Complying with legal and regulatory obligations
• Personalizing the Platform to Your Preferences
• Improving our services and developing new features
• Ensuring Responsible Gaming & Monitoring Risk

Marketing Communications

With your consent, we may send you information about new bonuses, promotions, and updates via SMS or email. You can withdraw this consent at any time through your account settings.

Data Sharing Policy

AK8 never sells your personal information. However, data may be shared in the following limited circumstances:

• Service Providers: Payment gateways, identity verification providers, and IT service partners — who operate solely on AK8's instructions and may not use your data for their own purposes.
• Legal Authorities: Information may be disclosed in response to court orders, directives from regulatory authorities, or government investigations.
• Fraud Prevention: Information may be shared with relevant authorities if money laundering or other illegal activity is suspected.
• Business Changes: In the event of a change in AK8's ownership, your data may be transferred to the new owner, but the same privacy policy will continue to apply.

Cookies Policy

AK8's website and app use cookies and similar tracking technologies. Cookies are small text files stored in your browser.

Types of cookies we use

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

Security Measures

AK8 uses industry-standard technology to protect your data. Here are the core pillars of our security framework:

• 256-bit SSL Encryption: All data transfers between your browser and our servers are fully encrypted.
• Secure Database: Your data is stored in a secure and controlled environment, with multiple layers of protection in place to prevent unauthorized access.
• Restricted Access: AK8 staff can only access the information required to carry out their specific responsibilities.
• 24/7 Security Monitoring: Our systems monitor for unusual activity around the clock, and immediate action is taken whenever anything suspicious is detected.
• Regular Security Audits: Regular penetration testing and security assessments are conducted by third-party specialists.

Your Rights

As an AK8 user, you have the following rights over your own personal information:

To exercise these rights support@ak8.run— we generally respond within 30 business days. Please note that in some cases, full deletion may not be possible due to legal or regulatory obligations.

Data Retention Period

AK8 does not retain your data longer than necessary. The general guidelines are as follows:

After the stated retention period, your data will be securely deleted or anonymized.

Children's Privacy

AK8 is an adults-only platform. We do not collect information from anyone under the age of 18, and minors are not permitted to use this platform.

Policy Changes

AK8 reserves the right to update this Privacy Policy as needed. For any significant changes, you will be notified in advance via email or in-app notification.

Continuing to use the platform after any changes takes effect means you have accepted the updated policy. Please check the "Last Updated" date on this page regularly.

Contact

For any privacy-related questions, requests, or concerns, please get in touch with us:

• Email: support@ak8.run — typically responded to within 24 hours.
• Live Chat: Chat with us live 24/7 via the website or app.

For formal data protection requests, include "Privacy Request" in the subject line of your email. We aim to respond within 30 business days.